The service training includes the following modules:
The training modules can be tailored to your airline’s specific needs. Together, we will determine which content is most relevant for you.
From impeccable etiquette to bespoke experiences that exceed even the highest expectations, participants will master the essence of true 5-star service.
The training teaches how to create elegant and inviting welcome tables aboard a private jet—from selecting high-quality décor elements and perfectly arranging refreshments to tailoring every detail to guest preferences.
The training covers all essential responsibilities of a flight attendant—from catering orders and cabin preparation to workflow coordination and cleaning. The goal is to execute these tasks with efficiency and professionalism, ensuring a seamless operation and first-class service.
From impeccable etiquette to bespoke experiences that exceed even the highest expectations, participants will master the essence of true 5-star service.
The training teaches how elegant floral arrangements can enhance the service environment. Participants will learn to select flowers that complement the ambiance and create harmonious decorations for exclusive occasions.
In the “Table Setting” training, participants learn how to set a table with style and professionalism. They will master the proper arrangement of cutlery, glassware, and tableware, the correct folding of table linens and napkins, and how to add decorative touches to create an elegant and inviting atmosphere.
The plating techniques training teaches how to present dishes in an appealing and professional manner. Participants will learn to create first-class presentations using symmetry, color combinations, and precise arrangement.
The training teaches the art of professional wine and champagne service—from selection and decanting to the perfect pour. Participants will learn how to recommend the right wines and uphold etiquette to ensure a first-class guest experience.
The training instills discretion, courtesy, and professionalism in VIP service. Participants will learn to sensitively accommodate cultural and personal preferences while creating exceptional, respectful guest experiences.
The “Grooming & Uniform Guidelines” training teaches how to maintain a polished and professional appearance. Participants will learn about hygiene, styling, and proper uniform presentation to uphold the highest service standards.
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